How to receive customers to let customers pay more attention to you
1. The problem of the hotel, whether to need to set the hotel, what level of hotel, some customers don't money, you don't always want to give him money, the somebody else is five-star, but you have to arrange a samsung, the consequences will be severe.
2. There are a few people, I had been a friend of a situation, the customer confirmed to three people at the beginning, calculating a car enough, an airport, found to five, customer temporary change, with two people, so finding the car again, car rental, hold up a lot of time
3. I will ask the customer whether need to prepare a car to pull baggage alone, especially at home after visiting other factories, there may be a lot of luggage, on one occasion, two customers have four trunk, two bags, with two cars.
4. Be sure to consult the other religious situation, in order to arrange the appropriate hotel ahead of time, not when the time comes temporary,
5. Prepare a umbrella, ready to lighter, one time go to the railway station to meet the customer, when going out or clear, to the station, when received customer is torrential rain, thanks to an umbrella in your bag, umbrella to the car for several other umbrella, customers have been kua I think thoughtful. -t I, @, L/L + W
6. Prepare lighters, some customer heavy smokers, the plane you want to smoke, in general the lighter on the plane before they have to throw out, airport, of course, there are a lot of selling, it think that won't be penalised, thought of will be plus; Q8 (c / ^! E & a f
7. Prepare beforehand all sorts of coffee, I deeply benefit from, a British customers, factory too much, or not coffee, or coffee doesn't shut her mouth, my office has prepared a lot of kinds of coffee, let him choose directly, the customer finally found his want, just say, want to die, no I'm crazy, all start talking a lot smoother
8. Ready beforehand and negotiations related documents, data, don't wait for customers to temporarily to find again, hurry to avoid mistakes. I lost a client, the amount is more than 200, was a complete sets of equipment, a system must demonstrate to speak understand, have to use a projector, the results on the day of technology debugging in advance, later found out that can't use, winter profuse sweat, in the end also didn't see, the customer to seven, the director came, just want to live for, the results... End customer place the order to our competitor, a lag in technology, cheap factories...
9. If you are a factory, tell workers to foreigners not to point fingers, the traditional industry, in particular, foreigners are also human beings, not for others to visit animals...
10. Ask the customer where to fly, very strange problem, there is a the elder brothers Korean customer fly to jinan and he mistakenly thought flew in from South Korea, and ran to the international area, to find to find is not the moment the plane, can not contact customers boarding also, thanks to the old customers, make a phone call as soon as he got off the plane, just know clients come from Shanghai.
11. Don't write brand write wrong, especially in the Middle East on the other side of the guest, the name is long, at the very least respect...
12. Again and again confirm customer's departure flight, note some of the time is Beijing time or their country's time, to confirm the flight number, especially terminal, can't find the terminal everywhere..
13. Strictly implement company's rules, don't because the customer is a big customer green light, for example, our factory requires entering the production area are not allowed to bring mobile phone, no matter to whom we will equally, must take the phone out, check check, so not to offend the customer, but impression is better